Ex88 Terms and Conditions — Complete Platform Rules Guide

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and ex88 ("Platform", "We", "Company"). This Agreement governs your access to and use of the website, services, games, and all features available on the ex88 platform at ex88.bz.

By accessing, registering for, or using any part of the EX88 platform, you confirm that you have read, understood, and agreed to comply with all provisions of this Agreement, including our Privacy Policy and Responsible Gaming Policy, which are incorporated into this Agreement by reference.

EX88 reserves the right to amend, update, or modify any part of this Agreement at any time without prior notice. Continued use of the platform following any amendment shall be deemed acceptance of the revised terms. It is your responsibility to review this page regularly to ensure you remain aware of the current applicable terms.

• EX88 operates as an online gaming platform for entertainment purposes.
• All services are provided on an "as is" basis subject to the stated terms.
• The applicable law is governed by the jurisdiction in which ex88 is registered.
• Any disputes will be resolved through the arbitration process established by ex88.

To use the ex88 platform and participate in any games offered, you must meet all of the following eligibility requirements without exception:

• Age requirement: You must be at least 21 years of age. EX88 strictly prohibits registration or use by individuals below the required age.
• Citizen or resident: You must be located in a jurisdiction where online gambling is legally permitted.
• Single account: Each individual is only permitted to hold one ex88 account. Owning multiple accounts is strictly prohibited.
• Acting on your own behalf: You must register and play in your own name, not on behalf of or as a representative of any other person.
• Not an EX88 employee: EX88 employees, partners, and their immediate family members are not permitted to register as members or participate in any promotions.

The ex88 account registration process is designed to ensure the safety and integrity of the platform for all members. During registration, you are required to provide complete, accurate, and up-to-date information. Any false or misleading information may result in immediate account termination without any refund.

• Your full name must match a valid government-issued identification document (MyKad or passport).
• An active email address is required for account verification and official communications.
• A valid Malaysian mobile phone number is required for two-factor authentication.
• Passwords must contain at least 8 characters, including uppercase letters, lowercase letters, and numbers.
• Local bank account details are required to process fund withdrawals.

Once your account has been successfully registered, a KYC (Know Your Customer) process will be conducted to verify your identity. Documents that may be requested include a copy of your MyKad, a recent utility bill as proof of address, and a bank statement. This verification process is typically completed within 1–3 business days.

EX88 provides a variety of convenient and secure payment methods for Malaysia members. All financial transactions are processed through channels protected by 256-bit SSL encryption to ensure the security of your funds at all times.

Accepted Deposit Methods:

• Local bank transfer (Maybank, CIMB, Public Bank, RHB, Hong Leong Bank, and others)
• FPX (Financial Process Exchange)
• Touch 'n Go eWallet
• Boost, GrabPay, and supported digital wallets
• Minimum deposit: RM 30 per transaction

Withdrawal Conditions:

• The minimum withdrawal amount is RM 50 per request.
• The maximum daily withdrawal is RM 50,000 (subject to VIP membership level).
• Withdrawal requests are processed within 1–24 hours on business days.
• The registered bank account must be in the same name as the EX88 account holder.
• All wagering requirements for any bonus received must be fulfilled before a withdrawal is approved.
• EX88 reserves the right to request additional supporting documents for withdrawals exceeding RM 10,000.

EX88 offers various bonuses and promotions to members from time to time. All bonuses are subject to wagering requirements and time limits specified for each promotion. Failure to meet these requirements within the designated period will result in the automatic forfeiture of the bonus and any associated winnings.

• Wagering requirements: Each bonus has its own wagering requirement as stated in the relevant promotion's terms, typically ranging from 15x to 30x the bonus value.
• Validity period: Bonuses must be used within 7–30 days depending on the promotion type. Expired bonuses will be automatically forfeited.
• Betting limits while a bonus is active: While a bonus is active, the maximum bet per round is RM 20 unless otherwise stated in the promotion's terms.
• Eligible games: Not all games contribute fully to the wagering requirements. Contribution details for each game category are stated on the relevant promotions page.
• One active bonus at a time: Only one bonus may be active at a time. Two promotional offers cannot be combined simultaneously.
• Abuse prohibition: Any attempt to abuse the bonus system, including the use of multiple accounts or betting strategies designed to manipulatively fulfil wagering requirements, may result in account termination and forfeiture of all wins.

All games offered on ex88 use a Random Number Generator (RNG) that has been certified by an independent third-party body to ensure the fairness and transparency of every game outcome. Game results are final and cannot be disputed unless there is clear, verifiable evidence of a technical malfunction.

• In the event of a technical disruption or internet disconnection during an active game, EX88 will use server records to determine the last recorded game outcome.
• Bets that have been confirmed and accepted by the ex88 server cannot be cancelled by members.
• EX88 reserves the right to void any game rounds affected by technical errors and to return the wagered amount to the member's account balance.
• Any attempt to hack, exploit bugs, or use third-party software to gain an unfair advantage in games will result in immediate account termination.
• EX88 continuously monitors betting patterns. Inconsistent or suspicious betting activity may trigger an account review.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username, password, and two-factor authentication code. EX88 will never ask for your password via email, SMS, or live chat.

• Do not share your login credentials with anyone, including family members.
• Use a unique and strong password for your EX88 account.
• Enable two-factor authentication (2FA) for an additional layer of security.
• Log out of your account after every session, especially when using a public or shared device.
• Report any suspicious activity or unauthorised access to the EX88 support team immediately.

EX88 shall not be liable for any losses arising from unauthorised access to your account due to your own negligence in safeguarding your login credentials.

EX88 reserves the right to suspend or terminate any member's account at any time in the event of a terms violation, suspicious conduct, or activity contrary to platform policies. Account termination decisions made as a result of terms violations are final.

• Identity fraud or use of false information during registration.
• Owning multiple accounts or using another person's account.
• Systematic abuse of the bonus system.
• Attempts at money laundering or suspicious financial activity.
• Abusive, threatening, or harassing behaviour toward staff or other members.
• Unauthorized use of automated software, bots, or third-party tools.

Members who wish to voluntarily close their account may contact EX88 customer support. Any valid remaining balance will be processed for withdrawal once all required verifications have been completed.

To the extent permitted by applicable law, ex88 shall not be liable for any direct, indirect, consequential, or punitive losses arising from the use of or inability to use our platform, including but not limited to:

• Financial losses resulting from legitimate game outcomes.
• Service disruptions caused by system maintenance, network outages, or circumstances beyond our control.
• Losses arising from unauthorised access to your account due to member negligence.
• Third-party content or links that may be accessible through the platform.

EX88 reserves the right to amend these Terms and Conditions at any time. Significant changes will be communicated to members via a notice on the website or to their registered email address. Continued use of the platform after the effective date of any amendment constitutes acceptance of the updated terms.

It is best practice to review this Terms and Conditions page regularly, at least once every three months, to ensure you are always aware of the latest rules governing your use of the EX88 platform.

If you do not agree with any amendments made, you have the right to close your account by contacting our customer support team. Account closure requests will be processed in accordance with the established standard procedures.